Privacy Policy
Last updated: Wed 14 Aug 2024
This privacy policy ("Policy") describes how Country Quest, based in Netherlands, ("we" "us") collects, uses, and shares personal information when you use our gamified travel app (the "App"). We value your privacy and are committed to protecting your personal data. Please read this Policy carefully to understand our practices.
1. Information We Collect
1.1 Personal Information
When you register for an account through Google, Apple, or via OTP through email, we collect personal information such as your name, email address, and any other details required for account creation. This information is used to identify you, manage your account, and provide a personalized experience within the App.
1.2 Location Data
In order to provide CountryQuest’s core services, it is necessary for us to track the location of your device while you are using CountryQuest. We do not track the location of your device when you are not using the App. If you want to stop device location tracking, you can do so at any time by adjusting your device settings.
1.3 Device Information
We may automatically collect certain information about the device you use to access the App, such as the operating system, device settings, and unique device identifiers. This data helps us improve the performance of the App and troubleshoot technical issues.
2. How We Use the Information
2.1 Personal Information
We use your personal information to manage your account, facilitate competition with other users, and provide customer support. Additionally, we may use your email address to inform you of updates, new features, or changes to the App.
2.2 Location Data
Your location data is used solely to verify your presence at a place of interest within the App. We do not store this data permanently and will not share it with third parties without your explicit consent.
2.3 Device Information
Device information helps us to ensure that the App functions correctly on various devices and to maintain the security of our services.
2.4 Log Data
When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use and other statistics ("Log Data" or “Meta Data”). In addition, we may use third party services that collect, monitor and analyze this type of information in order to improve our Services. These third-party Services providers have their own privacy policies addressing how they use such information
3. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We work with trusted partners to ensure your data is stored and transferred securely.
4. Data Retention
We will retain your personal information only as long as necessary for the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. We will take reasonable steps to ensure that the data we process is accurate and up-to-date.
5. Sharing of Information
We do not share your personal information with third parties for marketing purposes without your explicit consent. We may share data with third-party service providers only to the extent necessary to perform functions on our behalf, such as processing transactions.
6. Your Choices and Rights
You have the right to access, update, correct, or delete your personal information at any time. You may also object to the processing of your data. To exercise these rights, please contact us at info.countryquest@gmail.com. Please note that some information may be necessary to use certain features of the App, and deleting certain data may limit or terminate your access to those features.
7. Account Deletion
You have the right to delete your account and all associated data at any time. To request account deletion, please contact us at info.countryquest@gmail.com or use the account deletion feature available in the App settings and at countryquest.app/delete-account. Upon receiving your request, we will delete your account and all personal data associated within 30 days, except where retention is required by law.
8. Links to third party websites
We are not responsible for the practices employed by any websites or services linked to or from our Services, including the information or content contained within them. Please remember that when you navigate away from our Services to another third-party website or Services, our Privacy Policy is no longer in effect. We do not accept responsibility for their content, privacy practices and procedures whatsoever as we have no control over them.
9. No Children Allowed
The App is not intended for users under the age of 13. If we become aware that we have collected personal information from a user under the age of 13, we will take steps to delete that information.
10. Changes to This Privacy Policy
We may update this Policy from time to time to comply with legal requirements or to reflect changes in our practices. Any changes will be posted on this page, and the revision date at the top will be updated.
11. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or our practices, please contact us at info.countryquest@gmail.com
By using the App, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with your local data protection authority.